Privacy Notice

Privacy Statement for Kingfisher Tea Website

Choice/Opt-Out - Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. If you wish to have your information removed from our database simply send an e-mail to: sales@kingfishertea.com

Contacting the Web Site Administrator - If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: sales@kingfishertea.com

Links All links provided on this web-site to other sites are for information purposes only. Kingfisher Tea does not endorse or promote any of the information provided or products offered on these sties. If you have a complaint about the content of any of the Links provided, contact sales@kingfishertea.com and we will review your concerns.

  1. Ordering Online
  2. General Introduction - The easiest and most convenient way to purchase the products is through our secure website. If you do not wish to order on the web site, you may also order using fax or e-mail. This site is structured in such a way that you will always see the list of categories on your left. In order to view the products, simply click on the category you want and they will appear in the window beside the list. Each product has a description and a picture. The navigation of this site is straight-forward. However, if you want to go back to the previous page use your browsers "Back" button.
  3. Contact - For any questions regarding your purchase please use the following e-mail address: info@kingfishertea.com
  4. Payment - Payment can be made by:
    • Credit card: We accept all major credit cards using the PayPal processing service. Every credit card order goes through a secure server. See www.paypal.com for further security and privacy information.
    • Cheque: Please allow 2-4 days clearance before delivery.
    • Bank draft/postal order: After receiving a bank draft goods will be dispatched immediately.
  5. Delivery/Shipping Costs - Delivery costs will be shown when you check out and depend on the weight of the order. For example, within Ireland: up to 200g = 2.50, up to 500g = 3.50, up to 1kg = 6.00 , 2kg is 7.00 and each additional 1kg is 1 euro.
  6. Receiving Your Order - On receipt of your order please check the packaging and contents carefully. Please keep any original packaging that the products are supplied in, in case you need to return the product. If you have any problems with your delivery or goods you must notify us within 7 working days of receiving your order.
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