Shipping & Returns

Stock - We hold sufficient stock of all our lines to fulfill our expected medium term orders. Therefore, we can normally pack your order and prepare it for shipment within 48 hours.

However, either because of the seasons or if you are placing an exceptionally large order we may occasionally run short of an item. As we process your order, we will inform you by e-mail if any items you order turn out to be unavailable and will provide you with an estimated time it will take us to receive it from the supplier, pack it and prepare it for shipment. If we expect to be out of stock for 2 weeks or more, we will give you the option of canceling your order and refunding any payments promptly or crediting your next order. We process payment as we ship out orders so that in the case that a part of your order is delayed for any reason it will not be charged until the items are shipped. The exception to this is Paypal as this is an external system the full amount is debited at time of purchase. If there is any overcharge you will be refunded the difference.

Delivery/Shipping Costs - Delivery costs will be shown when you check out and depend on the weight of the order. For example, within Ireland: up to 250g = 3.20, up to 500g = 4.35, up to 1kg = 6.50 , 2kg is 8.00 and each additional 1kg is about 1 euro.

Shipping TimeIn most circumstances orders are shipped using the method indicated within 24 hours of receipt of payment. Please allow up to a week for delivery.

IMPORTANT NOTE: Once packages have been shipped, The postal service or the courier is responsible for delivery. We do not insure packages - if you would like your order insured, please request this when you check out.

Return Policy - Unused products can be exchanged or returned for a refund for up to 14 days after purchase. Customers are responsible for the shipping costs of returning an item. Before you send the package back, please contact us for a Return Order Code which then needs to be included in your returned package.

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